Contact us
Frequently Asked Questions
Find answers to frequently asked questions here
Should I book direct or through Airbnb?
If you book direct you will receive a significant discount and benefit from our lowest price guarantee.
No problem if you would still prefer to book through an online travel agent such as Airbnb. Either way, you'll receive the same great service!
How do I get in touch?
We have a dedicated team available ready to deal with your request!
Please see contact page.
Are pets allowed?
We love pets! Some of our properties are pet-friendly, but please get in touch with us before booking to confirm whether pets are allowed at your chosen accommodation.
Do you offer a discount for long stays?
Yes, we do! For guests booking extended stays, we offer special discounts. The longer you stay, the more you save. Reach out to us directly to find out about the specific offers available for your booking.
What are the check-in and check-out times?
Check-in is typically from 3:00 PM, and check-out is by 11:00 AM.
However, we strive to be flexible and may be able to accommodate early check-ins or late check-outs upon request, subject to availability.
How do I check in?
When you book a stay with us, we aim to make the check-in process as seamless and flexible as possible. That's why we offer convenient self-check-in options, allowing you to access the accommodation at any time that suits you.
No need to wait for a host with keys or travel to a distant location for key collection. Just arrive and follow a few easy steps to enter your home away from home.